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The improvement of living standards has brought about changes in people's dietary consumption, but the traditional catering industry is still manual ordering, which is inefficient when there is insufficient manpower. The development of ordering system just solves this problem. The use of ordering system improves staff efficiency and customer satisfaction at the same time.

So, order system development can accurately solve the restaurant what problems?

Save labor costs

As we all know, the traditional catering industry relies on manual ordering. The bigger the store, the more employees are needed. Every holiday, also need to recruit temporary waiter to help, which means that the wage expenditure increases, but also includes a variety of employee benefits and so on; If employees are slow or make mistakes, they face compensation problems. After the development of ordering system, no longer need so many waiters, customers to the store can scan code ordering, saving labor costs.

Save time waiting

When the restaurant is full of people, the waiter is not enough, each table of customers ordering and serving food need time, so it is likely to lead to the customer ordering waiting time is too long, and eventually leave or the store satisfaction is not high, affecting the customer return rate; The development of the ordering system can save the time for customers to wait for the order. Customers order directly on the mobile phone or the screen provided by the store, the kitchen will receive the menu information, and can cook quickly.

Simplify the ordering and payment process

In the traditional sense, the ordering process should be as follows: when the customer arrives at the store, the waiter will give the plate to the customer, wait for the customer to read the plate and order, then the waiter will give the order to the kitchen, after the customer finishes the meal, the waiter will give the order to the front desk to calculate the total amount, and then the waiter will take the order to the customer and wait for the customer to pay, which may also be mixed with change; And ordering system development can save a lot of steps, customers only need to scan the code after ordering the meal generated on the payment can be.

The development of a perfect ordering system should have the following functions:

Ordering function

Customers can enter the menu by scanning the QR code to complete the order.

Pay online

After placing the selected goods, customers can directly place the payment order on the page generating the amount, and support wechat Wallet, Alipay, UnionPay and other payments.

Make an appointment online

Customers can reserve the dining time and dining place through the ordering system in advance, which can effectively avoid the dining rush and maximize their dining experience.

Background management

Restaurant management personnel can check the number of meals through the customer login information, so as to determine whether the customer belongs to the first meal or multiple meals, through the user portrait to analyze different categories of users, you can use a small welfare, small games and so on to transform customers, improve retention.

The development of catering system is the product of the development of The Times, and it is a direction of the catering industry. The economy will definitely push the digitalization of the catering industry, and technology will eventually affect every industry.